Sales manager in office (Kazakhstan)

Responsibilities:

  • Communicate with customers to understand their needsand to provide necessary services of FxGen forex broker.
  • Keep accurate legible records pertaining to scheduled appointments and account notes.
  • Collaborate with internal departments to set, reschedule and communicate between the customer and the shop to make sure needs are met.
  • Learn and teach back our marketing structure.
  • Email effectively and promptly.
  • Maintain updated knowledge of services.
  • Act as a customer advocate with a focus on improving the customer experience.

Experience:

  • No customer service experience necessary.
  • Must have exceptional verbal and written communication skills.
  • Must have a cellphone and the ability to email.
  • Reliable transportation.
  • Excellent active listening and student mentality skills. (We are always learning)
  • Must have the ability to build a rapport and collaborate with other team members within the company.